Prezenca Critique

Ready for AI agents

The intake for your AI dark factory

In a dark factory, AI agents take tickets and ship fixes around the clock, and they are only as good as the ticket they get. Prezenca Critique turns “it’s broken” on your live site into a report an agent can act on without asking back: what the person saw, where, in which browser, and what the console said. People report, agents fix, you review.

What is an AI dark factory?

summaryThe booking button does nothing

pagehttps://shop.example.com/tours/42

browserChrome · macOS · 1512×982

consoleTypeError: Cannot read properties of undefined (reading 'id')

attachedscreenshot.png, marked with an arrow and a box

  1. 1.Someone reports it

    A visitor, a tester or a client marks up the problem on the live page.

  2. 2.A complete ticket lands

    The issue arrives in Jira, Asana or your inbox with the annotated screenshot, the page, the browser and the console log.

  3. 3.Your AI agent picks it up

    An agent reads the ticket from your tracker, or straight from Critique over MCP, and reproduces the problem on the same page.

  4. 4.The fix comes back for review

    It writes the fix and opens a pull request. People review it and ship.

Prezenca Critique does the reporting and the ticket. The agent is yours: any that works from your tracker.

How it works

From a click to a ready-to-work issue

  1. 1

    Add one line to your site

    Create a project, choose where reports go and paste the snippet. Or hand the ready-made prompt from the dashboard to your AI coding tool.

    <script async src="https://critique.prezen.ca/widget.js" data-key="my-project-7k2q"></script>
  2. 2

    Anyone marks up a screenshot

    Visitors click Feedback, press F or shake the phone, draw an arrow or a box and write what is wrong. No account needed.

  3. 3

    Your team gets the full picture

    The report lands in Jira, Asana or your inbox with the annotated screenshot, the page, the browser and the console log.

Features

Everything a clear report needs

Screenshot, markup, comment and the technical details, collected in one step by the person who saw the problem.

Pixel-exact screenshots

On desktop the widget captures exactly what the visitor sees on screen. On phones it takes a snapshot of the page.

Annotate in seconds

Arrow, box, pen, numbered text notes and blur. Move, edit or delete anything you drew; the notes also go into the ticket.

Full technical context

Page URL, referrer, browser, operating system, screen size, console log and JavaScript errors come with every report.

Made for phones too

Shake the phone or hold two fingers on the screen to report, and draw with a finger. The page does not zoom in while someone types on an iPhone.

Your brand, your language

Brand colour, tab position, light or dark theme, a keyboard shortcut and seven languages.

Private by design

Blur hides sensitive details. Reports are stored encrypted in the EU and deleted after 30 days, 90 days or a year, as you choose.

Where reports go

Straight into the tools your team uses

Set up a connector once and use it on as many projects as you like.

JiraAvailable

An issue in your Jira project, with the screenshot and the technical details attached.

AsanaAvailable

A task in your Asana project, with the screenshot and the technical details attached.

EmailAvailable

Any inbox, confirmed once by its owner: a support address, a client, yourself.

MCPAvailable

Your AI agents read the reports themselves, in Claude Code, Cursor or any MCP client.

Coming soon

Slack

A message in the Slack channel you choose.

Linear

An issue in your Linear team.

GitHub

An issue in your GitHub repository.

Trello

A card on your Trello board.

ClickUp

A task in your ClickUp list.

Notion

A page in your Notion database.

monday.com

An item on your monday.com board.

Missing your tool?

Tell us where your reports should go.

Who it is for

Made for everyone who builds websites

Agencies

Collect client feedback per project, without long email threads.

Developers

Reproduce bugs with the console log, the browser and the exact page.

QA and testers

Report faster with a keyboard shortcut and annotated screenshots.

Product and design

Review the live site and point at exactly what should change.

Freelancers

Get clear revision requests from clients who are not technical.

Pricing

One plan with everything

Every feature, every connector, no seats to count. 14 days free, 30 with a card added.

Prezenca Critique

€10per month

or €84 a year (€7 a month, 30% less)

Start free trial

Prices in euro, excluding VAT. Cancel any time.

  • 5 websites
  • 5 people with access
  • 500 reports a month
  • Jira, Asana, email and MCP connectors
  • Annotated screenshots with console log and attachments
  • Reporters need no account
  • Seven widget languages
  • Reports stored encrypted in the EU

The limits are fair use, not hard caps: nothing stops working when you go over. If you need more, we will get in touch about a bigger plan.

FAQ

Questions people ask

How long does the setup take?

A few minutes. Create a project, choose where reports go and paste one line into your site, or give the prompt from the dashboard to your AI coding tool.

Do people need an account to send feedback?

No. Anyone who opens your site can send a report. Leaving an email address is optional.

What does a report include?

The annotated screenshot with its numbered notes, the comment, any attached files, the page URL and referrer, the browser, operating system and screen size, and the console log with JavaScript errors.

Will it slow down my website?

No. The script loads asynchronously and is about 6 KB compressed. Capturing and drawing load separately, only when someone opens the widget.

Where can reports go?

Every report lands in your Critique dashboard. If you like, it also goes to a Jira or Asana project or an email address, and your AI agents can read it over MCP. Slack is next. One connector can serve several projects.

What happens after the free trial?

The trial lasts 14 days and needs no card. Add a card during the trial and it lasts 30 days from sign-up, with the first payment on the last day. To keep the widget running, subscribe for €10 a month or €84 a year. If you do not, the widget pauses on your websites and your projects and reports stay until you come back.

How is private data handled?

Reporters can blur anything sensitive before sending. Reports are stored encrypted and deleted after the period you choose, from 30 days to a year. The service runs in EU data centres.

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